Shipping
- Free Standard Delivery:
- Orders over 200€ qualify for free standard delivery.
- Delivery times are typically 2 days within Italy and 3 days internationally.
- Express Delivery:
- For an additional 5€, you can opt for express delivery to receive your order faster.
- Standard Delivery for Orders Under 200€:
- A flat rate of 10€ applies to standard delivery for orders under 200€.
- Shipping Services:
- We partner with trusted carriers such as DHL, UPS, and FedEx to ensure your package arrives safely and on time.
Return Policy
- 12-Month Warranty:
- All our products come with a comprehensive 12-month warranty. If you experience any issues within this period, we will repair or replace the item at no additional cost.
- 14-Day Returns:
- We offer a 14-day return policy. If you are not completely satisfied with your purchase, you may return the item within 14 days of receipt.
- To initiate a return, please contact our customer service team for a Return Authorization (RA) number. Returns without an RA number will not be accepted.
- Items must be returned in their original condition and packaging. Shipping costs for returns may be covered under certain conditions; please consult our customer service for details.
- Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days.
Contact Us
For any further assistance or queries regarding shipping and returns, please contact our customer service team at savvytech.italia@gmail.com or +393756554224. We are here to help ensure your shopping experience is smooth and satisfactory.